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Returns Policy

Product

Items must be returned within 14 days of receiving your order. Items must be returned in the same condition in which they were received. This means that the item must be unworn and unused, have any tags and contain the original packaging.Damage to the racket incurred during play will not be refunded.

This means that if your racket is damaged during a game of padel, the cost of repairing or replacing the racket will not be covered by Sporta. Players are responsible for their own rackets and any damage to them.

Return

You would like to request a return. Please follow the steps below:


Regular

Send an email to info@sportanederland.nl


In case of damage

Take a picture of the blade, sides, frame and grip of the racket. The damage must be clearly visible. For any other product, take pictures of the damage. Send an e-mail to info@sportanederland.nl, including the pictures taken of the returned product.


Our team is always ready to help you with any questions or problems during the return process. We stand for the highest quality of our products and services.

Damage

  • Video

    We kindly request that you send us a short video of the damage so that we can quickly assess the problem.

  • Leaf

    We kindly request that you send a clear photo of the racket blade.

  • Grip

    We kindly request that you send a clear photo of the racket grip.

  • Sides

    We kindly request that you send a clear photo of the sides of the racket.

  • Bottom grip

    We kindly request that you send a clear photo of the bottom of the grip (with product numbers visible) of the racket.