Frequently Asked Questions
Dispatch
I have received a wrong item. What can I do?
I have received a wrong item. What can I do?
Send us an email with a photo. E-mail address: info@sportanederland.nl
How long will it take to receive my order?
How long will it take to receive my order?
The delivery time is usually 4 working days. We strive to process the order as quickly as possible and deliver it to your home (including track & trace).
Where can I find my order number?
Where can I find my order number?
You will receive the order number as soon as the order is on its way in your email with a track & trace code, so that you can see where your package is.
Returns and refunds
How do I return a product?
How do I return a product?
Product Items
must be returned within 14 days of receiving your order. Items must be returned in the same condition as received, unworn/unused, with any tags attached and in the original packaging.
Returns process
Send us an email to: info@sportanederland.nl and we will see what we can do together
How long does it take before I get my money back?
How long does it take before I get my money back?
Refunds will be processed within 7 days of receipt of the item(s).
Can i cancel my order?
Can i cancel my order?
Send us an email: info@sportanederland.nl
Together we will see whether another product suits you better