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Privacy policy

When you visit our website Sporta Nederland or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We will always handle your information with care and store it securely. If you have any questions or want to know what information we hold about you, please contact us. We may update this privacy statement if we deem it necessary. Therefore, we encourage you to review this privacy statement frequently so that you are aware of any changes. This privacy statement was last modified on January 07, 2024.

Table of Contents

  1. When do you apply this privacy notice?
  2. Who uses your data?
  3. Whose data do we use?
  4. How do we obtain your data?
  5. What information about you do we use?
  6. What do we use your information for?
  7. How long do we keep your information?
  8. Who do we share your information with?
  9. Where do we store your information?
  10. How secure is your data with us?
  11. What can you ask of us?
  12. What rules apply to this privacy statement?
  13. What cookies do we use?
  14. What do we do with minors?
  15. Do you have a question about this privacy statement?
  16. When do you apply this privacy statement?
    1. When do you apply this privacy notice?

    This privacy statement applies to all personal data we process and to all domains related to us. This includes the personal data of anyone who has ever had contact with us or visited our website, such as visitors, customers and business contacts. Personal data is any information that can be traced back to you as an individual, such as your name, phone number, IP address, customer number or surfing behavior. If you want to know more about personal data, please check the website of the Personal Data Authority.

    2. Who uses my data?
    Sporta Nederland is responsible for the website Sporta Nederland and therefore the person responsible for the use of your personal data as described in this privacy statement.

    3. Whose data do we use?
    We process the personal data of anyone who has contacted us or visited our website. These include visitors, private customers, business customers and contacts of our partners.

    4. How do we get your data?

    We get the data directly from you as soon as you:

    • enter data on our website

    5. What data do we use from you?
    We use the following data: name residential address or business address, delivery address, email address and payment details

    6. What do we use your data for?

    We use your personal data only for the purpose for which we are authorized to use it:

    • we use your data because we want to give you the best service as a customer and we cannot do that without it.
    7. How long do we keep your data?

    We keep your personal data for as long as we are required to do so by law and as long as necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we will keep your data according to the statutory retention period of seven years. After that, we only keep your data for statistical purposes and to handle any complaints or legal matters. If you would like to know more about how long we keep specific data about you, please contact us.

    8. With whom do we share your data?

    Your personal data will only be used by us. We will never share your personal data with others.

    9. Where do we store your data?
    We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA.If you have any questions about this, please feel free to contact us.

      10. How secure is your data with us?

      We have taken great care to secure your data both organizationally and technically to the best of our ability. We have secured our systems and various means of communication to ensure that your data does not end up in the hands of others. So your data is safe with us. We also ensure that your data is only used by people who have received permission from us to do so. If you have any questions about our specific security measures, please contact us.

      11. What can you ask of us?

      Because we use your personal data, you have various rights. These rights are listed below.

      Right to information

      We must explain clearly and comprehensively what we do with your data and what control you have over it. That is why we explain in detail in this privacy statement what data we collect from you and how we handle it.

      Right of access

      You may always ask us to access the data we have about you.

      Right to rectification You may ask us to correct your data if it is inaccurate or incomplete.

      Right to object

      You may object to the processing of your data if you disagree with how we handle your personal information. This right applies to data we use for direct marketing. For instance, you can let us know if you no longer wish to receive emails from us. This also applies to personalized recommendations on our website.

      Right to data portability

      If you are a customer or have given consent for us to use your data, you may ask us to send you the digital data we have about you. This allows you to transfer that data to another organization if you wish.

      Right to restriction

      You may ask us to limit the use of your data. This means that in certain cases, we may only retain your data but not use it.

      Right to erase

      You may ask us to delete all data we have about you. We will then delete all data that can be traced back to you. In some cases, we may not be able to or allowed to delete your data yet. For example, we must retain some data for 7 years for tax purposes.

      Right to file a complaint

      You may file a complaint about how we handle your data. If you have a complaint, we are happy to resolve it for you. Please contact us for assistance. You can also lodge your complaint with the Dutch Data Protection Authority. Of course, we hope it doesn't come to that, but in extreme cases, you also have the right to take your complaint to court. In that case, it is the court in the municipality of Sporta Nederland where your complaint will be addressed.

      How do I submit a request or complaint?

      Send your request or complaint to us via sportacustomerservice@hotmail.com . We will process your request or complaint within 30 days. If there are multiple requests or complaints or if your request or complaint is complex, this may take more time. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. In that case, we will request your data to ensure that you are the correct person whose personal data are in question.

      What rules apply to this privacy statement?

      Our privacy statement must meet various requirements. You can find these requirements primarily in the General Data Protection Regulation. In addition, the general rules applicable according to Dutch law apply to our privacy statement.

      What cookies do we use?

      You can indicate which data we may use from you. If you have given us permission to personalize your profile based on your browsing and search behavior, we can tailor our website specifically to you to make it easier and more personal to use. We do this using cookies. A cookie is a small text file that is placed on your hardware when you visit our website. We use the following types of cookies on our website:

      Functional cookies, such as session and login cookies for keeping session and login information

      What do we do with data from minors?

      We do not specifically target minors with our website. This means that if you are under 18 years old, you need consent from a parent or guardian to use our website. If you are a minor visiting our website or webshop, we assume that you have obtained this consent before your visit.

      Do you have a question about this privacy statement?

      If you have a question about our privacy statement, please feel free to contact us by sending an email to sportacustomerservice@hotmail.com . We are happy to assist you.